Privacy Policy

1. Information We Collect

We collect basic information such as:

• Name
• Address
• Age
• Email address
• Phone number

We may also collect limited device-related information such as:

• Device type
• Operating system version
• App version
• Diagnostic logs

2. Health Data Access (Read-Only)

If you grant permission, our application may read wellness data from:

• Android Health Connect
• Apple Health (HealthKit)

The categories of health data may include:

• Steps
• Exercise sessions
• Sleep data
• Heart rate
• Total calories burned
• Hydration records

We only read this data to provide wellness insights inside the app. We do not modify, delete, or write any health data back to Health Connect or Apple Health. Health data is never sold or shared with advertisers.

3. Why We Collect Personal Information

• To schedule and perform blood tests
• To communicate test results
• To provide customer support
• To improve our services
• To maintain system security

Our application does not provide medical diagnosis or treatment and should not be considered a medical device.

4. Sharing of Information

We do not sell, rent, or trade customer information.

Information may only be shared:

• With our blood test partner for scheduling and performing tests
• With trusted cloud or analytics providers strictly for service operation
• If required by law or legal process

All partners are required to comply with applicable data protection laws.

5. Data Security

• Encryption in transit (HTTPS/TLS)
• Secure cloud storage
• Access control mechanisms
• Restricted internal access

While we use reasonable safeguards, no digital system is completely secure.

6. Data Retention

We retain personal data only as long as necessary to provide services, fulfill legal obligations, and resolve disputes.

Users may request deletion of their data by contacting us via email.

7. Your Rights

• Access personal data
• Correct inaccurate information
• Request deletion of data
• Withdraw optional permissions

Health permissions can be revoked anytime from device settings.

8. Children's Privacy

Our application is not intended for children under 13 years of age. We do not knowingly collect personal data from children.

9. Analytics & App Performance

We may use analytics tools to monitor performance, detect crashes, and improve user experience. These tools do not access your health records.

10. International Data Transfers

Your information may be processed in countries outside your residence, depending on our cloud infrastructure. Appropriate safeguards are implemented.

11. Refund and Cancellation Policy

Due to the nature of services provided, there shall be no refunds or cancellations once an order is placed and processed.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the application constitutes acceptance of the revised policy.

13. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Company: RUSTIC WISDOM PRIVATE LIMITED
Email: contact@rusticwisdom.in
Contact No: +91 90084 82055
Address: 4th Floor, NR Towers, 17th Cross, 19th Main Rd, Sector 4, HSR Layout, Bengaluru, Karnataka, India 560102